Return Policy
Last Updated: 05/08/2026
If you are not satisfied with your purchase, you may return eligible items within 30 days of the purchase date.
To be eligible for a return, items must be unused, unmodified, and in new condition.
Custom-Made Items
Custom-made items may not be eligible for return unless they arrive damaged, defective, or there was an error with your order.
How to Start a Return
To start a return, please contact us at:
We will provide return instructions before you send your item back.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as Campvek is not responsible for returns lost in transit.
Returns may be sent to:
Campvek
2215 Keck Avenue
San Antonio, TX 78207
Refunds
Once your return is received and inspected, we will process your refund to the original payment method.
Please allow a few business days for processing. Your bank or credit card company may require additional time to post the refund.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us at support@campvek.com so we can help resolve the issue.
Questions
If you have any questions about returns, please contact us at: