FREE SHIPPING TO ALL 50 STATES

Return Policy

Last Updated 04/08/2026

If you are not satisfied with your purchase, you may return eligible items within 30 days of the purchase date.

NOTE: Custom-made items may not be eligible for return unless they arrive damaged or defective.

To be eligible for a return, items must be unused, unmodified, and in new condition.

To start a return, please contact us at support@campvek.com. We will provide return instructions.

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

Once your return is received and inspected, we will process your refund. Refunds are issued to the original payment method. Please allow a few business days for processing, and additional time for your bank or credit card company to post the refund.

If your item arrives damaged or defective, please contact us at support@campvek.com 

If you have any questions about returns, please contact support@campvek.com.

The cutoff  value is the amount deducted from a tents length and width to prevent rainwater from penetrating your tent floor.  For Example, a tent with dimension of 86″(L) x 46″(W) and a cutoff of 2″ would have a footprint dimension of 82″(L) x 42″(W).